1. Introduction

This Cookie Policy explains how Zokroo (“Website”, “We”, “Us”, or “Our”) uses cookies and similar tracking technologies when you visit or use our Website.

By using Zokroo, you consent to the use of cookies as described in this Policy.


2. What Are Cookies?

  • Cookies are small text files stored on your device (computer, smartphone, or tablet) when you visit a website.

  • They help websites remember your preferences, improve functionality, and provide a better browsing experience.


3. Types of Cookies We Use

a. Essential Cookies

  • Required for basic Website functionality, such as login, cart, and checkout

  • Cannot be disabled without affecting service

b. Performance Cookies

  • Collect information on how users interact with the Website

  • Help us improve Website speed, usability, and content

c. Functional Cookies

  • Remember your preferences and settings

  • Example: language selection, login credentials

d. Marketing / Third-Party Cookies

  • Track user behavior to show personalized ads and promotions

  • May include Google Analytics, Facebook Pixel, and other third-party services


4. Managing Cookies

  • You can disable or delete cookies via your browser settings.

  • Please note that some features of the Website may not work properly if cookies are disabled.

  • Browser guides for cookie management:

    • Chrome: Settings → Privacy → Cookies

    • Firefox: Options → Privacy & Security → Cookies

    • Safari: Preferences → Privacy → Cookies


5. Third-Party Cookies

  • Zokroo allows third-party services such as:

    • Payment gateways (Razorpay, Paytm)

    • Analytics providers (Google Analytics, Hotjar)

    • Marketing tools (Facebook Ads, Google Ads)

  • We do not control the cookies set by these third parties. Refer to their respective privacy policies.


6. Consent

  • By using Zokroo, you consent to the use of cookies as outlined in this Policy.

  • You may withdraw consent at any time by changing browser settings or contacting support@zokroo.com.


7. Contact Information

For any questions about this Cookie Policy:

📧 Email: support@zokroo.com
📍 Location: Surat, India
📞 Contact Number: +91-XXXXXXXXXX
🕒 Support Hours: Monday – Sunday, 6:00 AM – 12:00 PM